Early access · courses are being reviewed by field engineers
Service EngineerAcademy
Academy / Field fault notes / Siemens Symphony
Siemens · Symphony

Siemens Symphony: strong artifact on images

What happened

Severe noise-like artifact on the images; calibration of the RF chain did not improve image quality.

What was checked

Cause

After the cold head replacement the helium line had not been clamped back onto the filter box. The poor contact with the housing let the line pick up and carry RF noise across the shielding, so it acted like an antenna and distorted the images.

What was done

The engineers re-clamped and properly secured the helium line to the filter box housing, restoring solid contact; the artifact disappeared and the scanner returned to normal imaging.

Safety

The magnet field is always on — use only non-magnetic tools near the bore, protect hands against cryogenic burns when handling the helium line, and never leave any penetration of the RF enclosure open or poorly sealed.

Lesson: Before chasing complex RF faults, recheck everything touched by recent service — a single unsecured conductor crossing the shield can be the whole problem.

Covered in the course: MRI Service — Level 2: Fault-Finding →

Written from an anonymised case shared by service engineers. It is not a manufacturer instruction and grants no authorisation. Independent note; names are trademarks of their owners.

← All notes